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dhoni8 sets out these legal terms so you know exactly what governs your account, the content we serve and the transactions you make through Nagad or Rocket. Access to our platform depends on your local law and eligible regions — read this page before you proceed.
These terms apply to every account opened on dhoni8 and cover how we handle your data, your transactions and the content you access through our lobby. We do not make legal certainty claims on your behalf — whether you can use this platform depends on the laws of your jurisdiction and the region in which you are located. If local law in Bangladesh restricts access to online gaming services, that restriction takes precedence over anything stated here. When you complete a transaction using Nagad or Rocket, the terms of that specific payment rail also apply alongside ours. We do not override the policies of those payment providers — we operate alongside them. Any wallet-level dispute involving Nagad or Rocket should be raised directly with that provider as well as with our support team. We update these terms when our services change. The version published on this page at the time of your account activity is the version that applies. If you continue using your account after an update, that is treated as acceptance of the revised terms. You can request a copy of the terms in effect at any time by contacting us through the support routes listed on this page.
Not every aspect of your experience on dhoni8 falls under a single policy document. Understanding what this policy covers — and where it stops — helps you know where to direct any question or concern that comes up.
This policy governs how your account is opened, verified and maintained on dhoni8. It covers login credentials, account closure and the eligibility conditions that apply based on your location and local law.
Deposits and withdrawals processed through Nagad or Rocket fall within this policy's scope for our side of the transaction. The payment provider's own terms govern their handling of the funds on their end.
Game titles, lobby pages, promotional notices and support material published on dhoni8 are covered by this policy. Content originating from third-party game studios is subject to those studios' own licensing terms.
External links, payment providers and game content studios operate under their own legal frameworks. We are not responsible for the terms, privacy practices or service decisions of those third parties, even where we link to or integrate their services.
You have concrete options available to you at any point while your account is active. If you want to review your transaction history, open the account wallet section — every deposit and withdrawal processed through Nagad or Rocket is listed there with a timestamp. If any detail on your account looks incorrect, the account settings page lets you update personal information directly; for changes that require identity verification, the process and required steps are shown on that page. Raising a question about how your data is handled or how a specific policy clause applies to your situation does not require a formal process — you can send a direct message through live chat or email support and we will respond through the same channel. If you believe a term has been applied in a way that does not match what is published here, note the relevant section and raise it with support so we can check the record. We keep an auditable log of account activity that we can reference when resolving a question.
Open the wallet section of your account to see a full list of transactions processed through Nagad or Rocket, including dates and amounts as recorded on our side.
Account settings let you update contact and personal information. Where verification is required, the fields and steps are shown inside the account page — follow those exactly.
Contact us through live chat or email with the section of the policy in question. We will check the relevant account record and respond through the same channel you used.
If a term is unclear or you believe it was applied incorrectly, write to us with the specific clause. We will cross-reference the published version that was active at the time.
For any legal or policy question, use the routes below. We only list channels that are visibly active on our site — we do not publish response times we cannot consistently meet, and we do not invent additional contact paths.
Open the chat widget on any page of dhoni8 to ask a policy question directly. The chat log is kept with your account record for reference.
Send a written query to the support email address shown in your account dashboard. Include your account ID and the policy section you are asking about for a faster response.
The help section of your signed-in account area contains published policy documents and common questions. Check there first — the answer to most policy queries is already published.
Our approach to managing your account data and policy obligations is set out here so you know what to expect and where to go when something needs attention.
We collect only the information needed to operate your wallet and verify transactions made through Nagad or Rocket. We do not sell account data to third parties, and we do not share it outside the scope described in our published privacy terms.
dhoni8 uses cookies to keep your session active, remember your lobby preferences and support account authentication. You can adjust cookie settings in your browser, but some account functions require session cookies to work correctly.
Your login credentials are your responsibility to keep private. If you suspect your account has been accessed without your knowledge, use the account security section to change your password and then contact support through live chat immediately.
We retain account records for as long as required to resolve disputes and meet any applicable regulatory obligation in your region. To request a review of what we hold on your account, contact support via email with your account ID.
These questions come up most often when accounts are being reviewed or when a policy point needs clarifying. If your question is not here, contact us through live chat or email.
Access to dhoni8 and the applicability of these terms depend on your local law and eligible region. If online gaming is restricted under the laws that apply to you, those restrictions take precedence. You are responsible for checking what is permitted in your location before opening an account.
When you make a deposit through Nagad or Rocket, we receive a transaction confirmation but do not store your full wallet credentials. The payment provider handles the transfer on their side under their own privacy terms. Our copy of the transaction is logged in your account wallet for your records.
Contact our support team by email with your account ID and the approximate date your account was opened. We maintain a version history of our published terms and can provide the version that was in effect at the relevant time.
Yes. Open account settings to update most personal details directly. For fields that require identity verification to change, the steps are shown inside the account page. If you run into an issue, raise it through live chat and we will check the record with you.
Write to us through live chat or email and include the specific clause you believe was misapplied, along with your account ID and the date of the transaction or interaction in question. We will pull the relevant account log and check it against the published version of the terms.
Game content from studios available in our lobby — including Spadegaming and Habanero — is supplied under those studios' own licensing arrangements. Our terms cover your account activity and transactions on dhoni8; the studios' own terms govern the game content itself. Both sets of terms apply when you play.